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A child playing with various Schleich toys

Schleich

Uniting work & play with Schleich

Opportunity

Schleich is a German toy brand and a world-renowned name in children's figurines, recognized for their strong branding and wide product offering. They are on a mission to reflect the natural curiosity of kids, with high-quality, detailed figurines of all sizes and shapes. Schleich came to Domaine to replatform their North American ecommerce sites from Magento to Shopify, while simultaneously refreshing their approach to DTC ecommerce. They were looking to increase profitability, optimize third-party integrations, and grow conversions. Their Magento sites were costly to operate and required dedicated development resources, resulting in a slowed pace for bug fixes and lengthy time-to-market for new features and services.

Disciplines

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A close collaboration

The migration of Schleich's Canadian and American ecommerce sites involved a close collaboration between Domaine and the client team. During scoping and discovery, we dove deeply to understand the brand's business, create diagrams of their order flow, and break down their existing sites in a granular way, given the multifaceted nature of the brand’s worldwide presence. The migration has allowed Schleich to benefit from Shopify’s rapid deployment and artificial intelligence (AI) capabilities while unlocking access to the Shopify ecosystem’s apps and seamless integrations. We rebuilt Schleich's backend flow within Shopify in just a few days, a project that was forecasted to last at least four months if completed on Magento. The final result is two new Shopify sites (Canada and US) that are built with theme flexibility and customized for the brand's products and processes. We are now working on the next phase of the project, developing stronger personalization tools through machine learning.

Image of Schleich website collections page

Migrating to Shopify with a flexible theme for expansion

We worked to create a universal theme for all of Schleich's expansion stores. This has become a go-to move for Domaine when tackling projects for global brands with a vast, detailed product range. The approach allows Schleich to toggle features on and off for their Canadian and American sites, supports multi-language, and easily allows them to expand to new markets with different currencies.

Desktop screenshot of boy playing with various Schleich figurines

Introducing a one-of-a-kind category system through a customized theme

Schleich’s products are meticulously organized into different categories, allowing shoppers to browse for toys not only within product categories but also by themes such as ‘Farm World.’ Migrating this deep categorization to Shopify required that we take a unique approach with Shopify tags, adding custom theme features to allow customers to filter product. A naming convention was implemented to achieve this, with specific tags used to identity product types so that customers can narrow down products that meets a specific criteria.

Adding compliance measures in across integrations

We developed custom integrations for Schleich’s loyalty program on Yotpo and their newsletter program on Klaviyo. We also worked to ensure the Schleich sites’ compliance with General Data Protection Regulation (GDPR) and other privacy measures. Creating an account with the brand and signing up for its loyalty program needed to be age-gated at 18+, so the team developed a custom feature allowing customers to confirm their age.

Desktop screenshot of Schleich's product detail page

Migrating CSV product content for simplified mass-updates

The brand’s vast directory of product features and functionality are managed by their team in a library of CSV files. We created a custom solution so that they could continue to do mass updates on their content by adapting the new sites’ Shopify meta fields to replicate the functionality of this library. Schleich can now download a CSV of their product content, update relevant data points, and re-upload to Shopify for the system to automatically update the relevant products, making it much easier for the team to self-perform mass updates for product descriptions or even pricing in the event of sales.

Desktop screenshot of Schleich's product listing page
Various Schleich figurines on a red background

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