Purpose-built for ambitious & beloved brands.
Revolutionizes how online stores interact with customers through cutting-edge automation & AI capabilities across email, voice, SMS, live chat, & social.
Gorgias empowers ecommerce brands and merchants to grow through AI-powered customer experience, enabling automated responses on every channel, at every hour, for every question. With Gorgias AI, brands can use artificial intelligence (AI) to prioritize, assign, and tag every single ticket the moment it hits your inbox.
Gorgias merchants enjoy 99.9% uptime and 24/7 global support, which means reliability and scalability for brands of all sizes.
See information like previous orders, reviews, or subscription details in the sidebar during every customer interaction. Set your team up to give helpful, personalized answers on the first reply, with the context you need, minus the back- and-forth.
Get up and running within one week on Gorgias, and easily set up automations, connect your store and channels in one click, and reach inbox zero within seven days.
Product Overview
Helpdesk
Every conversation in one powerful inbox. Connect your channels and tools to end tab-shuffling. Boost efficiency with an organized, automated inbox. Easily push updates to Shopify and 100+ other tools. Personalize every response with rich customer data.
Automate
Automate 60% of your customer support. Spend less time on basic, repetitive tickets. Focus on VIPs, escalations, and driving sales. Use AI that follows your brand voice and processes. Easily connect AI to Shopify and other apps to perform actions and fully resolve issues.
Convert
Drive more revenue with a seamless customer shopping experience. Lift conversions by 15% with onsite campaigns. Offer personalized pre-sales support. Reduce bounce rate with unique discounts. Enhance interactions with instant live help.
Featured Clients
Fill out the form to get in contact with Domaine & Gorgias.
03.19.2025
Domaine marked its official UK expansion with New Horizons, an exclusive event at The Gherkin in London. Bringing together leading brands, partners, and commerce innovators, the evening featured insightful discussions, stunning city views, and a lively afterparty—setting the stage for the next chapter in global ecommerce.
